Customer Resources

This page contains resources to support
our customers in a successful participation.

If you have registered for one of our courses the steps outlined below are here to help you complete the final steps before the start of a course, such as making a balance payment, and to support you in joining a course session.

 

Interested in other offerings from the Wisdom Course Area? Visit our website

Your Landmark Account

  1. How to log into your Landmark account

 

Before the Start of a Course: Registration, Payments and Legal

  1. Completing Legal Terms in online account (Terms & Conditions)
  2. Paying a balance for a course you already are registered for
    1. Using a previously used card (i.e., a card on file with Landmark)
    2. Using a new card or card not on file with Landmark
    3. With PayPal

Wisdom Course Participation

  1. Can’t make it to your weekend and you need to visit a different city?
  2. How to join your course session:
    1. When joining the session in the city/region you have registered for.
    2. When visiting a course in another city/region than the one you have registered for.
    3. Who to contact if you are visiting another city/region, and you have not received the link
  3. Wisdom Course Area Video Conference Etiquette and User Guide

 

 

If you have any further questions, please contact your course leader. If you don’t have their contact details or cannot reach the course leader, please reach out to wisdom.central@landmarkworldwide.com.

 

Your Landmark Account

How to log into your Landmark account

The following steps assume that you already have an account with us.

  1. Go to https://www.landmarkworldwide.com and click on the green highlighted “Sign In” link in the top right (or click on this link)
  2. Enter your Email Address and click “Continue”.
  3. On the next screen, enter your Password and click “Continue”.
  4. If you don’t remember your password, or if the system rejects your entry:
    1. Click on “Forgot / Change password?”.
    2. On the next screen, enter your email again, if it is not already populated, and click continue.
    3. You will receive an email with further instructions to create a new password.
    4. Return to step 1. above and sign in with the password you just created.

NOTE: If you have changed your email address, please contact wisdom.central@landmarkworldwide.com stating your old and your new email address. We will then assist you with updating your Landmark account.

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Before the Start of a Course: Registration, Payments and Legal

Completing Legal Terms in online account (Terms & Conditions)

  1. Log into your Landmark account at LandmarkWorldwide.com.
  2. In the section ‘Current Programs‘ find the course/program you want to acknowledge the Terms & Conditions for, and click on the link at ‘Please acknowledge acceptance of Legal Terms via this Link‘ as shown in the screenshot below:
  3. On the next page you may be asked a number of question to set yourself up powerfully for your participation, depending on the course you have signed up for (and for some courses there are no questions).
  4. IMPORTANT: At the bottom of that page you will be asked to click on the green text link to review the Terms & Conditions. You will not be able to check the checkbox.
  5. Once you click on the words next to the checkbox, a window will pop up with the legal terms for you to read. Click “I Agree” at the bottom when you are done reading. This will return you to the previous screen and the check box will be checked for you.
  6. Click “Save” to return to your “Current Programs”.

 

Paying a balance for a course you already are registered for

  1. Log into your Landmark account at LandmarkWorldwide.com.
  2. In the section ‘Current Programs‘ find the course/program you want to pay for, and click on the link ‘Make or schedule a payment‘ as shown in the screenshot below. Then take the steps described here below depending on your payment method of choice:

 

Paying a balance using a previously used card (i.e., a card on file with Landmark)

  1. If you have a card on file with us that you want to use for this payment you are about to make, click on that card in the gray highlighted area “Billing Information” below the amount.
  2. Click on the SUBMIT PAYMENT button.

 

Paying a balance using a new card or a card not on file with Landmark

  1. In the gray highlighted area “Billing Information” below the amount, you will either see a Card icon (see screenshot below left) or the information of one or more cards you have on file with us.
  2. If a previously used card is stored, and you want to use another card, click on one of the stored cards and then click ‘New Credit Card’.
  3. This will open a section asking for your credit card information.
  4. When the card information is complete, click on the green SUBMIT PAYMENT button.

 

Paying a balance with PayPal

  1. In the gray highlighted area “Billing Information” below the amount, you will either see a PayPal icon (see screenshot below left) or the information of one or more cards you have on file with us.
  2. If a previously used card is stored, click on one of the stored cards and then click ‘New Credit Card‘. This will open up a section asking for credit card information – and below that will show the PayPal payment option.
  3. Click on PayPal, and then click on the yellow ‘PayPal Checkout‘ button.
  4. A popup window will come up asking you to log into your PayPal account. Complete the steps to accept PayPal’s requirements for making this payment. When complete, your PayPal account email will show in the page with a green checkmark (see screenshot below).
  5. To complete the payment, click on the green SUBMIT PAYMENT button.

 

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Wisdom Course Participation

Can’t make it to your weekend and you need to visit a different city?

For courses in progress (started in 2023): Please fill out the brief Visitor Communication Form

For courses beginning in 2024, instructions for communicating you’ll be visiting a different course will be published here in March 2024.

 

How to join your course session:

When joining the session in the city/region you have registered for.

  1. Log into your Landmark account at LandmarkWorldwide.com.
  2. In the section ‘Current Programs‘ find the course/program for which you want to join a session.
  3. If you don’t see any information other than the name of the program, you may have to click on “Show Details” on the right-hand side of that program.
  4. Starting 30 minutes prior to the start of the session, a light-green “Join” button will appear. Click on that Join button to start the Zoom session.
    1. If you don’t see that Join button, refresh the page.
    2. If you still don’t see the Join button, most likely one of the conditions for your participation has not yet been fulfilled, e.g., your balance payment has not yet been registered in our system, the Terms & Conditions have not yet been signed, etc.

 

When visiting a Wisdom Course in another city/region than the one you have registered for.

  1. Several days before the start of your first session for a Wisdom Course weekend, you will receive an email from the city/region you are visiting – that is, if you have filled out the Google form* to announce your visit.
  2. That email contains a Zoom link for your participation. Simply click on that Zoom link in that email.

*2023 courses only; instructions for 2024 courses to be published in March 2024

 

Who to contact if you are visiting another city/region, and you have not received the link

Please contact Wisdom Central at wisdom.central@landmarkworldwide.com.

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