Customer Resources

This page contains resources to support
our customers in a successful participation.

If you have registered for one of our courses the steps outlined below are here to help you complete the final steps before the start of a course, such as making a balance payment, and to support you in joining a course session.

 

Interested in other offerings from the Wisdom Course Area? Visit our website

Your Landmark Account

  1. How to log into your Landmark account
  2. Getting a new password for your Landmark account
  3. What to do when your email address has changed

 

Before the Start of a Course: Registration, Payments and Legal

  1. Finding the course you want to register for
  2. Completing Legal Terms in online account (Terms & Conditions)
  3. Completing Legal Terms when you registered after Weekend 1 of your home location already has taken place
  4. Paying a balance for a course you already are registered for
    1. Using a previously used card (i.e., a card on file with Landmark)
    2. Using a new card or card not on file with Landmark
    3. With PayPal
  5. Scheduling the payment of a balance (only possible with a card on file with Landmark or via PayPal)
  6. Info on which email address logistics info is coming from (and how to set up email to avoid emails going to junk folders)

 

Course Participation

  1. Can’t make it to your weekend and you need to visit a different city? Use the Visitor Communication Form
  2. How to join your course session:
    1. When joining the session in the city/region you have registered for.
    2. When visiting a course in another city/region than the one you have registered for.
    3. Who to contact if you are visiting another city/region, and you have not received the link
  3. Locating the course you have registered for in your Landmark account
  4. Locating the Join button to access a Zoom session (from 30 minutes before start of a session)
  5. Zoom etiquette (how to use Zoom), incl. using on smartphone and tablet
  6. How to join a Tools & Practices Party

 

 

If you have any further questions, please contact your course leader. If you don’t have their contact details or cannot reach the course leader, please reach out to wisdom.central@landmarkworldwide.com.

 

Your Landmark Account

How to log into your Landmark account

The following steps assume that you already have an account with us.

  1. Go to https://www.landmarkworldwide.com and click on “Log In” in the top (or click on this link)
  2. Enter your Email Address and your Password, and then click on Login.
  3. If you don’t remember your password, or if the system rejects your entry, click on “Need help with your password?“. NOTE: If you have changed your email address, please contact wisdom.central@landmarkworldwide.com stating your old and your new email address. We will then assist you with updating your Landmark account.

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Before the Start of a Course: Registration, Payments and Legal

Finding the course you want to register for

. TBD

Completing Legal Terms in online account (Terms & Conditions)

. TBD

Completing Legal Terms when you registered after Weekend 1 of your home location already has taken place

. TBD

Paying a balance for a course you already are registered for

  1. Log into your Landmark account at LandmarkWorldwide.com.
  2. In the section ‘Upcoming Programs‘ find the course/program you want to pay for, and click on the link ‘Make or schedule a payment‘ as shown in the screenshot below. Then take the steps described here below depending on your payment method of choice:

 

Paying a balance using a previously used card (i.e., a card on file with Landmark)

  1. If you have a card on file with us that you want to use for this payment you are about to make, click on that card in the gray highlighted area “Billing Information” below the amount.
  2. Click on the SUBMIT PAYMENT button.

 

Paying a balance using a new card or a card not on file with Landmark

  1. In the gray highlighted area “Billing Information” below the amount, you will either see a Card icon (see screenshot below left) or the information of one or more cards you have on file with us.
  2. If a previously used card is stored, and you want to use another card, click on one of the stored cards and then click ‘New Credit Card’.
  3. This will open a section asking for your credit card information.
  4. When the card information is complete, click on the green SUBMIT PAYMENT button.

 

Paying a balance with PayPal

  1. In the gray highlighted area “Billing Information” below the amount, you will either see a PayPal icon (see screenshot below left) or the information of one or more cards you have on file with us.
  2. If a previously used card is stored, click on one of the stored cards and then click ‘New Credit Card‘. This will open up a section asking for credit card information – and below that will show the PayPal payment option.
  3. Click on PayPal, and then click on the yellow ‘PayPal Checkout‘ button.
  4. A popup window will come up asking you to log into your PayPal account. Complete the steps to accept PayPal’s requirements for making this payment. When complete, your PayPal account email will show in the page with a green checkmark (see screenshot below).
  5. To complete the payment, click on the green SUBMIT PAYMENT button.

Scheduling the payment of a balance (only possible with a card on file with Landmark or via PayPal)

. TBD

Info on which email address logistics info is coming from (and how to set up email to avoid emails going to junk folders)

. TBD

 

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